Introduction
Modernizing the Egyptian Government
and putting Egypt at pace with the latest governmental technologies worldwide
is considered a major milestone for the successful application of the Egyptian
Reform Structure and Adjustment Program (ERSAP) in the era of President
Mubarak. The modernization process will create a better climate for service
provision and would result in a better service provision mechanism that
satisfies citizens’ demands and rise to their expectations in terms of
efficiency and speed.
In accordance, the Ministry of State for Administrative Development in cooperation with all other Ministries and
government bodies established a complete framework for automating the services
that the government provides and that sum up to over 700 service through the
E-Government project.
The site is considered the first step
towards establishing an Egyptian E-Government that levels with the
international governmental systems worldwide and that is supported by the
latest technologies.
Vision
Delivering efficient interactive services to the
public over the telephone and the internet
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Slogan
The project’s slogan is “ The Government Now
Delivers” . Accordingly the project’s main goal is the extension of congregated
government services to citizens, companies, and investors, ensuring that the
government services reach citizens close to their residence or proximity, and
giving companies and investors the chance to get the services directly from
their offices.
This site displays the government
services that have been restructured and automated in a congregated and direct
way that helps the navigator to find the government service that he/she is
looking for easily. Moreover, the site moreover, provides complete transactions over the
networks for some services starting from the inquiry stage passing through the
other stages ( forms, procedures,…etc) reaching the submission, payment, and
delivery stage.
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Objectives
1- To Provide services efficiently to Citizens, companies, and Investors through ensuring the following
- Outreach to all beneficiaries
The aim is to extend congregated
services to citizens regardless of their location or proximity to governmental
service provider bodies. This concept will eliminate the need for physical
location in governmental offices whenever essential services are required.
- Timely and efficient delivery
Services will be provided to
citizens, companies, and investors in a manner that meets their expectations-
and within a convenient time framework. This will be achieved through upgrading
governmental procedures, omitting unnecessary tasks, eliminating obstacles, and
providing services for longer hours, and during weekends.
- More productivity/ quality performance
The target of efficient service provision can be achieved through restructuring
services dynamically to meet citizens' expectations, and personalizing delivery
to each recipient’s demands.
2-To Deploy a new philosophy and work
methodology in government offices in a mode that would help
-
Smooth transition of the Egyptian government operations to accommodate changes
in the new globalization era
Egypt's participation in international
agreements ( e.g. the European union partnership agreement) requires that
government performance be maintained at a level equivocal to governmental
systems worldwide. The E-Government project will contribute to the transition
by providing and integrating the latest technology required for best
performance.
- Government expenditure reduction
The approach is expected to minimize
government expenditure through proposing a new mechanism of government procurement
, enterprise resource planning (ERP), and efficent allocation of
government resources.
- Accurate updated information to decision makers
providing decision makers with accurate and updated information that support
the decision making process, and enable constant follow up on the progress of
the development projects.
To read more please visit Ministries Automation Project
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Implementation path
- Providing electronic government services
- Providing services through networks( internet and telephone)
- Expanding the scope of service providers to include ( postal offices-Kiosks-IT clubs-community telecenters)
- Modernizing work in government offices
-Automating workflow and enterprise resource planning in Ministries and Authorities.
- Establishing a governmental network to allow the flow of data and information.
- Implementing electronic archiving systems.
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Policies
- Passing a law for E-signature and transactions through networks.
- Setting standards for E-payment
- Applying the Public key Infrastructure mechanism.
- Polarizing IT specialists to work for the government, and implementing an incentive scheme.
- Establishing and updating national databases.
- Developing applications, and enhancing existing systems.
- Setting the standard specifications for the government network.
- Encouraging private sector participation.
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Implementation Framework
The project is being executed by the
Ministry of Communication and Information Technology -in cooperation with the
Ministry of State for Administrative Development, and will involve all the
Egyptian ministries and Government bodies.
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Contact information
For further information-or-inquiries
about the project contact us at
E-Government Program
Ministry of State for Administrative Development
3 Salah Salem street , Cairo 11763
Tel: 19468
e-mail: egov@ad.gov.eg
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E-Gov Documents
For further information about E-Gov Documents please click here
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